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Dear Patients,

Your health is our highest priority. Our office has always followed strict infection control standards. We are also now following all BC provincial health orders to provide additional levels of protection to create the safest environment for you, other patients and our staff team to control community transmission. Our practice is committed to patient and staff safety. We follow the high standards set by BC public health officials and our regulatory body, and strictly adhere to proper safety procedures to lower the risk of COVID-19 transmission, in and out of the office including  physical distancing, enhanced use of PPE and hand hygiene, and screening our staff and patients for COVID-19 symptoms. We have new rules and protocols in place to keep patients, staff and dentists protected. Here is what you can expect when you come in for your appointment:

OUR NEW SAFETY & HEALTH PROTOCOL:

• Pre-screening patients before they come into our office.
• All staff patients are checked daily including the use of an infrared thermometer to take their temperatures.
• Implementation of social distancing rules and limited people and staff allowed inside the office.
• Patients could be asked to wait outside before their appointment time.
• Wearing a masks is required before entering our office we will provide masks for all patients that do not have one before entering our office.
• Staff are required to wash their hands between patients and areas of the office are sanitized frequently.
• PLEXI-GLASS shields are utilized at the reception desk and iPads will be covered with a plastic screen and changed after each use.
• Each operatory is closed off from the other to ensure adequate distancing while receiving treatment.
• In-place aerosol reduction methods.
• Staff are required to wear m95 masks.
• We do not charge for additional PPE fees.

If you have any questions or would like to schedule an appointment, contact our office today at (604) 566-7666.